Last Revised: 02/29/2012

Privacy Policy

I. Introduction

Patterson Dental Supply, Inc. (“Patterson Dental”, “we”, “our” or “us”) owns and operates the eaglesoft.net website (the “site”), which is hosted in the United States. We want you, the visitor (“you” or “your”) to this site, to understand how we collect, use and share data about you. This Privacy Policy identifies what information we collect, and for what purposes it is used. We recognize the importance of our visitors’ privacy. We believe that privacy is an issue of trust and strive to manage your personal information in a fair and respectful manner. This policy describes:

  • How and why we collect your personal information
  • How we use and safeguard your information
  • When and with whom we share your information
  • he choices you can make about how we collect, use, and share your information

II. Policy Scope

This Privacy Policy applies to customer information obtained by the site in connection with its operations in the United States and its territories.

III. Information We Collect

We may collect personal information about you to deliver the products and services you request and to help improve your experience on the site. We limit the amount of personal information collected to that required to support our specific purpose in requesting it. The following are some examples of the ways in which we may collect information from you:

A. Information Request Forms

We may collect personal information from you (such as name, phone number, postal code and email) on our contact page.

B. Email Updates

We may collect personal information (such as name and email address) from you when you choose to receive marketing-related email updates from us (in partnership with Constant Contact®).

C. Cookies

We may use “cookies” to track site usage and trends, to improve the quality of the site, and to customize your experience on the site. We may save a “cookie” – a small text file – on your computer. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the site.

D. Log Files

When you visit the site, we collect the IP (“Internet Protocol”) address connected to your computer (or the proxy server you use to access the World Wide Web), your computer operating system, the type of browser you are using, mobile device operating system (if you are accessing pattersondental.com using a mobile device), as well as the name of your ISP (“Internet Service Provider”) or your mobile carrier. We use this information to analyze overall trends to help improve the site. We do not share with third parties, the linkage between your IP address and your information on the site, unless required by law to do so.

IV. How We Use Your Information

We may use your information to offer and provide you with products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, fraud prevention and other correlated functions. Some examples include:

  • To fulfill your requests for products and services and communicate with you about those requests;
  • To register and service your account;
  • To provide customer service and to alert you to product information;
  • To help us improve and customize our service offerings, websites and marketing;
  • To send you information about our products, services and promotions; and
  • To protect the security or integrity of the site and our business.

To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may transfer or disclose your information with our affiliated companies for these purposes.

V. Ways We Share Your Information to Third Parties

We do not sell or rent your personal information to third parties without your consent. We may only disclose your personal information to third parties under the following limited circumstances:

A. Service Providers

We may disclose or otherwise make information about you available to service providers that help with our business operations. Examples are shipping vendors, billing and refund vendors, payment card processors and companies that help us improve our product and service offerings and our websites. Your information may be stored and processed by our service providers in the United States or other locations where the service providers maintain facilities. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.

B. Legal Requirements and Protection of Our Company and Others

We may need to disclose your information and/or information about your activities as a user of the site when required by subpoena or other legal process, or if we have a good faith belief that disclosure is necessary to:

  • Investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
  • Enforce this Privacy Policy, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our site; and/or
  • Exercise or protect the rights, property or personal safety of Patterson Dental Supply, Inc., our users, employees, agents or others.

C. Business Transfers

We may also disclose your information to a third party as part of reorganization or a sale of the assets of Patterson Companies, Inc., or its subsidiaries or divisions. Any third party to which Patterson Dental Supply, Inc. transfers or sells the assets of the site will have the right to continue to use the personal and other information that you provide to us.

VI. Other Websites

This site may contain links to other sites on the Internet that are owned and operated by third parties. This Privacy Policy does not cover the information practices of those websites linked to our site. We encourage you to be aware when you leave our site and to read the privacy statements of each website that may collect your personal information.

VII. Children and Minors

We do not knowingly collect personal information from children under the age of 13. Children may not use the site, and we request that children under the age of 13 not submit any personal information to the site.

VIII. Your Consent

By you using the services on the site, you consent to this Privacy Policy.

IX. Changes to This Privacy Policy

We may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we handle your information, or in this Privacy Policy document itself, we will display a conspicuous notice on the site. By you using our services after we provide a notice of changes, you consent to the changed terms or practices.

X. How to Contact Us

If you have questions or comments about this Privacy Policy, please email us at privacy@pattersoncompanies.com.

Or, by post:

Patterson Dental Supply, Inc.
Attn: Corporate Privacy Official
1031 Mendota Heights Road
Saint Paul, MN 55120